101 – Non emergency number unit

Around 10 million 999 calls to the police were made in 2004, but an incredible 70% of these were not for genuine emergencies.

Not all problems need an emergency response, but many people call 999 because they don’t know what else to do. Although local councils and the police do currently provide non-emergency help lines, less than 30% of people we asked knew about them.

101 is a single 24-hour number provided by your police and local council to deal with community safety issues, including certain non-emergency crime, policing and anti-social behaviour.

101 is now live in Cardiff so why not come along and talk to one of the 101 team over a cup of coffee and find out when you should use the 101 number, the benefits of having a single number and how the new 101 will make local communities safer places to live and work.

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